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Do you deliver an OUTSTANDING customer service, Yes/No?

Do you deliver an OUTSTANDING customer service, Yes/No?

A good customer experience means your customers will spend more. In fact, 86% of buyers are willing to pay more for a great customer experience. … A Walker study found that at the end of 2020, customer experience will overtake price and product as the key brand differentiator.

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Do you have business contracts in place?

Do you have business contracts in place?

In business, contracts are important because they outline expectations for both parties, protect both parties if those expectations aren’t met and lock in the price that will be paid for services.

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Personality profiling can help unlock your full potential

Personality profiling can help unlock your full potential

In this episode I am talking with Jenny Gordon about personality profiling and how it can help unlock your full potential.

Here’s what you’ll learn in this interview with Jenny;

• What exactly is personality profiling and why it is important?
• How understanding personality profiling can make your job easier
• The challenges you may face by not utilising PP.
• How to speak and interact with people who have different personality types to ourselves

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Remote Selling When Less People Are Buying

Remote Selling When Less People Are Buying

In this episode I am talking with founder & CEO of Barrett, SalesEssentials.com & Selling Better Movement, Sue Barrett.
Sue lives by the philosophy that selling is everybody’s business & everybody lives by selling something, and she is the architect of the world class Selling Better Operating System & ethos.

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4 Key Pillars to Sales Success

4 Key Pillars to Sales Success

In this interview I talk with Sue Barrett, Founder & CEO of Barrett, SalesEssentials.com & Selling Better Movement, Sue lives by the philosophy that selling is everybody’s business & everybody lives by selling something, and she is the architect of the world class Selling Better Operating System & ethos.

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Covid; Just another challenge!

Covid; Just another challenge!

Rob is an experienced, astute businessman who has spent more than 30 years working at senior level in Financial Services, Commercial Banking, Insurance in the UK and UAE.

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It’s a double challenge!

It’s a double challenge!

Episode 8– The Voice of Business on the Inspired Selling Podcast
With James Sutton

Commercial Director of Chartered Institute of Marketing responsible for directly delivered Learning and Development.

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